From Booking to the Day
The form, advance consultation, and what to bring
About From Booking to the Day
From Booking to the Day covers the steps from your enquiry through the form, your butler's reply and confirmation, to what to bring and your arrival. For every service, bookings are taken through the form, and a butler emails you after checking the availability of the Manor, the butler and any attire.
The booking form always asks for date and time, number of guests and purpose
| Field | Content | Required |
|---|---|---|
| Name and reading | The name of the person booking | Required |
| Email address | Where we send our reply | Required |
| Telephone number | For contact on the day | Required |
| Purpose | Salon / Studio / Footman / Butler contract / Shop / Other | Required |
| Preferred date and time | Up to three choices | Required (Salon, Studio, Footman) |
| Number of guests | Including yourself | Required (Salon, Studio, Footman) |
| Attire sizes | Height, build and shoe size | Required (Footman); when wearing butler attire (Studio) |
| Requests | How you wish to spend the time, Buddy preference, pick-up, purpose and so on | Optional |
In the requests field, feel free to write what is not yet decided
The booking form is not a place that accepts only finished plans; it is the entrance through which you begin to shape the day with your butler. Whether you wish to do nothing at all in The Salon, cannot choose which room to photograph, or would like to give The Footman as a gift, please write your uncertainties just as they are.
Please give up to three preferred dates and times. The Salon is for women only; male companions may not enter even as an escort. For The Studio and The Footman, please tell us everyone who will enter the Manor, up to six including yourself. If you have a preference for a female or male butler, the requests field is the place to say so.
You are welcome to bring food and drink. As we do not serve meals, if you plan to use the dining table please tell us in advance what you will bring and roughly how much. Your butler will check where it can be placed and what is needed for serving.
From sending the form to the day, five confirmations follow
Check what you sent
In the copy you receive after sending the form, please check your name, email address, preferred dates and times, number of guests and purpose.
Read your butler's reply
A butler checks the Manor, who will attend you, attire and the rooms required, and emails to ask for any missing details or alternative dates.
Agree the content and fee
We confirm how you will spend the time, the purpose of any photography, attire and pick-up, and advise the fee and timing of payment.
Confirm your booking
The booking is confirmed once date and time, numbers, content and fee are agreed by both sides. Sending the form alone does not confirm it.
Prepare what to bring and the route
Your confirmation gives directions to 2-7-4 Aomi, Koto-ku, Tokyo, what to bring on the day, and the contact to use if you are delayed.
For each service, there are points your butler confirms in advance
The Salon leaves room for how you spend the time
Visitor bookings open seven days ahead. We ask the broad outline, whether quiet time, conversation or an overnight stay, and the finer choices can be left for the day.
Read more
The Studio confirms your purpose and what you will bring
We ask whether it is photography, a meeting, a green room or a location, the number of people up to six, the rooms you wish to use, and the amount of equipment and attire, then arrange loading and movement.
Read more
The Footman confirms your attire sizes
We ask your height, build and shoe size in advance. Attire comes in limited sizes and styles, and your butler checks the stock and prepares the fitting.
Read moreWhat your confirmation covers
- Date of visit, start time and finish time
- Service, number of guests and the main purpose of the day
- Fee, timing of payment and payment method
- Address and directions from the nearest station
- What to bring on the day, and what the Manor provides
What needs advance consultation
- Sending the form alone does not confirm your booking
- Preferences for a butler are answered after checking availability
- Attire comes in limited sizes and styles and must be checked in advance
- Services within the Manor are for up to six
- We do not serve meals; you are welcome to bring food and drink
At your arrival time, a butler waits at the entrance door
Arrival is the moment when, the booking confirmed, you step into the time of the Manor. As the entrance door opens, a butler bows and confirms your name. No special greeting or etiquette is required; your butler knows it is your first visit and guides you accordingly.
After taking your coat and belongings, we lead you along the gallery to the room for your day. At the outset we explain how to call your butler for The Salon, the rooms and furnishings for The Studio, or the changing and attire for The Footman.
Services in the Manor continue on rainy days. If transport delays you, please contact the number given in your confirmation. Your butler will check the effect on the finish time and discuss what to prioritise once you arrive.
Getting here
Things to settle, at your ease, by the day before
| Open your confirmation and check the date and time, numbers, address and contact. Please share the meeting time and place with anyone accompanying you. | |
| Attire | If you will wear attire for The Footman or The Studio, check that the height, build and shoe size you gave have not changed. |
| Props and documents | Gather what your purpose requires: equipment, attire, gifts, meeting papers. Please tell your butler in advance about any large items. |
| Food and drink | If bringing your own, check what and how much. As we do not serve meals, please bring whatever you need. |
| Travel | Check the route from the nearest station and the weather. If using the pick-up included in your plan, confirm the meeting point and number of passengers. |
| Health and changes | If your health or numbers change, please tell us as soon as you know. Your butler will review the preparation and the flow of the day. |
QIs my booking confirmed once I send the form?
Not on sending alone. A butler checks availability and the details, and the booking is confirmed once date and time, numbers and fee are agreed by both sides.
QWhat if I am running late?
Please contact the number given in your confirmation. Your butler will check the effect on the finish time and discuss your priorities once you arrive.
QWhat if I need to change my booking?
Please tell us as soon as you know. We check availability and the cancellation policy of each service and suggest dates to which you can move.
QCan I add a companion?
Within the limit of six, please consult us in advance. We check the effect on preparation, fee, attire and any photography, and reply.
QIs there a dress code?
There is no dress code for your visit. If you will wear our attire, please tell us your height, build and shoe size before booking.
QMay I bring food and drink?
You are welcome to. As we do not serve meals, telling us what and how much in advance allows us to prepare.
Beyond your booking, we meet you at the entrance door
A butler of Queen's Butler, the general incorporated association that operates Queen's Butler, carries the details of your form into the preparation of the Manor. Having confirmed the wishes you gave when booking, a male or female butler welcomes you at the entrance door.
From the numbers and purpose on your form, your butler arranges the chairs, the lighting, the attire and where belongings are placed. A quiet hour alone, an anniversary for two, or a photo session or meeting for up to six: even in the same room, the order of preparation differs.
On the day we confirm your name, bow, and take your coat and belongings. Anything you could not decide when booking can be chosen with your butler once you have seen the light and the furnishings of the Manor.
You may also wish to read
Please begin with the form.
Tell us what you have in mind. A butler will check the details and reply.