Hands writing a letter in the study
Contact

Enquiries & Reservations

Choose your subject and send.

Queen's Butler — Definition

About Enquiries & Reservations

Enquiries & Reservations is the general contact point for conveying your wishes and questions about any Queen's Butler service to our butlers. Choose your subject and tell us your preferred date and time, party size and requests.

Contact

Enquiry & Reservation Form

  1. 1Choose a subject
  2. 2Your details
  3. 3Send

Please choose your subjectRequired

Choose one card below and the fields for that subject will appear.

Please enter your details

Once you choose a subject in ①, the fields for it will appear here.

Please first choose your subject in ①.

Before Contact

Which subject should I choose?

Your choice of subject is a marker that delivers your message quickly to the butler responsible. If you know which service you wish to use, choose its name; if you wish to compare several services, or to discuss press coverage or a collaboration, choose Other. If you are unsure, describe your purpose in the message and a butler will direct it to the right place.

If you wish to make a reservation, having your candidate dates, party size and purpose ready makes confirmation smoother. The Salon is open to women only; male companions cannot enter the Manor, even to accompany you. Our other services at the Manor welcome up to six guests, and both male and female butlers are with us.

Compare the four services
A male butler opening the double doors to discuss a visit
The dining room: yew table and chairs beneath the chandelier
Purpose

What should I tell you for each subject?

The SalonCandidate dates, party size, how you would like to spend the time, any Buddy preference, and whether you need pick-up and drop-off
The StudioCandidate dates, party size, the purpose such as a shoot or meeting, equipment you will bring, and the assistance you would like
Apprentice Butler ExperienceCandidate dates, party size, height, build, shoe size, and any questions about attire
Butler contract with a BuddyThe role you have in mind, the place, dates, continuity and the background to your enquiry
Online ShopOrder number, item name, condition, and what you wish to confirm about delivery
OtherPress, collaboration, questions about the Manor or its operator: your purpose and when you would like a reply
Contact Guide

How do I choose between the general form and the dedicated forms?

A butler carrying a silver tea set in the lounge
SituationRecommended formReason
You know which service you will useThe dedicated form for that serviceYou can enter the details needed for confirmation in order
You wish to compare several servicesThis general formWe hear your purpose and suggest the options that suit
Press, collaboration or contacting the operatorOther, on this general formYou can send the background to your enquiry and the reply you hope for together
You wish to apply for a positionThe dedicated recruitment formYou can send your experience and the working arrangements you seek in the fields required

The dedicated forms exist so that every detail needed to confirm each service reaches the butler without omission. There is no need to send the same message through several forms; the butler acts on the first one received.

Please check

  • An email address at which you can receive our reply
  • Your name and contact details
  • Several candidate dates
  • The number of guests who will visit
  • Your purpose and how you would like to spend the time

Please do not include

  • Card numbers or PINs
  • Identity document numbers or images
  • Sensitive personal information about third parties
  • Confidential documents in full or unnecessary secret information
After Sending

From sending to reply and confirmed reservation

A butler waiting inside the entrance door

Check your entries

Check your name, contact details and subject, and for a service your preferred dates and party size, then send.

Receipt

An automatic reply sends you a copy of your message. If it does not arrive, check your spam folder and the email address you entered.

Review

A butler reads your message and sets out availability, the preparation needed and any points to confirm.

Reply by email

Once reviewed, we reply by email. If you are in a hurry, please state when you need a reply in your message.

Confirming your reservation

For reservations, we send the date and time, party size, details and price by email. Please see the guidance sent after submission for the conditions of confirmation.

QI am not sure which service to choose.
A

Choose Other as your subject and tell us what you would like to do, your party size and preferred dates. A butler reviews your message and points you to the relevant guidance on this site.

QIs my reservation confirmed once I send the form?
A

Sending alone does not confirm it. A butler checks availability against your wishes and sends the date and time, details and price by email. Please see the guidance sent after submission for the conditions of confirmation.

QWhen will I receive a reply?
A

Once reviewed, we reply by email. If you are in a hurry, please state when you need a reply in your message.

QWhat if the automatic reply does not arrive?
A

Please check your spam folder and the email address you entered. If it still does not arrive, contact us at info@queensbutler.jp.

QWhere can I find your contact details?
A

Enquiries are taken through this form or at info@queensbutler.jp. How to reach us on the day of your reservation is explained by the butler when you book.

QDo I need to tell you about food allergies?
A

The Manor does not provide meals. If you are bringing food and drink and wish to share any considerations with the butler, please include them in your message.

Reservation

How It Works

From enquiry to departure.