A full view of the dining room
First time — About

About Queen's Butler

Butlers who serve queens

Queen's Butler — Definition

About About Queen's Butler

Queen's Butler is the new brand of the Japan Butler Association, a general incorporated association.

Queen

Whoever comes to the Manor is a queen.

A butler does not choose whom to serve. Whoever steps inside the door is master of the Manor for that time. At The Salon our butlers welcome women; at The Studio, crews and meeting guests; at The Footman, those who wish to become butlers, and all with the same courtesy. The Salon is for women only, and male companions cannot enter the Manor even as an escort.

"Butlers who serve queens" is not a decorative phrase; it is the principle that decides everything about how the Manor is run.

A male butler pouring tea at a table decorated with roses
The desk and chair in the study
Association

The butlers of Queen's Butler judge each moment as it comes, and hold the Manor's time together

Operated byThe Japan Butler Association, a general incorporated association.
AnticipationRather than layering on conspicuous flourishes, our butlers discern what you will need next and have it ready before you ask.
First-time guestsSo that you are never left wondering what to do, a butler guides you from the entrance to your room. Any etiquette you need is offered quietly on the spot, and you are never hurried for not knowing.
Returning guestsWe remember how you spent your previous visits without presuming your mood for the day. Our butlers never repeat a set pattern; they choose the pace and distance of their service to suit the person before them.
Men and women as butlersEach brings their own experience and character, and all stand in the Manor with the same bearing. Requests for a particular butler are taken at booking, subject to availability.
Judging by party sizeFor parties of up to six, we watch the doors, chairs, luggage and the paths for equipment. For a guest alone, we keep a distance so that neither gaze nor footsteps disturb the quiet, adjusting the purpose of every gesture to the number present.
Arrival

Being welcomed as a queen begins with a bow at the door

To welcome you as a queen means that our butlers arrange the Manor's time around your purpose and your feelings. When the entrance door opens, a butler bows, takes your coat and your belongings, and guides you to the room best suited to the day.

For those spending a quiet time at The Salon, we do not crowd you with words; we withdraw until you call. For those using the Manor for photography or meetings, we receive your participants, attend to the doors and introduce the furnishings. At The Footman, we bow at your side and accompany you from the moment you dress.

Whether you come alone, as a pair or as a party of up to six, our butlers look at more than numbers. We take note of who is master of that time and whom you wish to honour, and arrange the way to your preferred seat there and then.

See how a visit unfolds
A male butler welcoming a guest at the entrance door
The dining room: yew table and chairs beneath a chandelier
One brand

What binds the four services together?

The settingA single Manor at 2-7-4 Aomi, Koto-ku, Tokyo, with a dining room, a study, a fireplace room, a bedroom and a gallery, among other rooms.
The principalThe person who visits the Manor. Our butlers adjust their distance to your purpose and hold your time together within the door.
The butlersThe butlers of Queen's Butler, a general incorporated association, both men and women. A butler is always present for every service within the Manor.
The furnishingsThe furniture, lighting, silver and porcelain of the Manor are not merely a backdrop; they are a collection to be taken in hand, together with the butler's gestures.
Party sizeServices within the Manor are for a maximum of six guests. From a quiet afternoon alone to a table shared with someone dear, or a photo shoot or meeting, we welcome your enquiry.
The tableWe do not serve meals. You are welcome to bring your own food and drink; if you intend to use the table, please let us know what you will bring when booking.
Our manner

Five gestures by which our butlers hold the Manor's time together

A butler welcoming a guest inside the entrance door

Preparing the door

We confirm your booking and, before you arrive, prepare the room, the furnishings, the lighting and any attire required.

Welcoming with a bow

We open the entrance door, confirm your name, and begin the day's time with a butler's bow.

Confirming your purpose

Whether you wish to rest quietly, to be photographed or to try the attire, we ask about the day's purpose and the distance you prefer.

Serving when needed

We can stay close at hand or withdraw beyond the door. We never miss your signal to call.

Seeing you off beyond the door

We arrange your belongings and your coat, check for anything left behind, and bow as we see you on to your next destination.

What the Manor promises

  • Welcoming every guest as master of the Manor for that time
  • Butlers, men and women alike, serving with their own experience
  • Never leaving the Manor unattended: a butler guards the doors and the furnishings
  • Preparing each room to suit the occasion, from the dining room to the gallery
  • Quietly offering first-time guests any etiquette they need, on the spot

What we ask you to note before your visit

  • We do not serve meals; you are welcome to bring your own food and drink
  • We do not offer use of the Manor with the keys handed over
  • Services within the Manor are for a maximum of six guests
  • Attire is limited in size and kind, so we ask for your measurements in advance
  • Requests for a particular butler, date or time are answered once we have confirmed availability
The manor

The Manor is where four stories share the same furnishings

The Manor does not change into a different stage for each service; the same door, the same gallery and the same furniture take on different roles. The dining-room table sets the scene for the lady's time at The Salon, frames a shoot or a meeting at The Studio, and at The Footman becomes the place to learn where to stand and how to handle silver.

A butler tends the lamps in the fireplace room, presents a letter in the study, opens the double doors of the gallery. Each gesture joins the rooms and makes the whole Manor a single continuous time. The furnishings are not placed merely to be admired; they are there so that you may see their origin and their beauty, including the way a butler handles them.

The Online Shop is an entrance outside the Manor, yet the design of each piece is bound to the Manor's memory. Those who first take a piece in hand and later visit the Manor, and those who carry home a design they saw here, follow the same Queen's Butler story.

See the rooms of the Manor
The interior of the Manor, looking from the dining room through to the gallery
QWhat kind of brand is Queen's Butler?
A

A brand set in a Manor in Odaiba, uniting The Salon, The Studio, The Footman apprentice butler experience and the Online Shop in a single world. It is operated by the Japan Butler Association, and within the Manor our butlers serve according to your needs.

QWho are the butlers?
A

They are the butlers of Queen's Butler, a general incorporated association, both men and women. They ask what you require, anticipate your needs when called for, and withdraw to a suitable distance when you wish for quiet.

QWhere is the Manor?
A

At 2-7-4 Aomi, Koto-ku, Tokyo, in Odaiba. Please see the Access page for detailed directions and guidance on arrival.

QCan men use the services?
A

The Studio and The Footman are open to everyone. The Salon is a service that welcomes women as lady of the Manor.

QMay I come alone?
A

Certainly. So as not to disturb the quiet that only a visit alone can bring, our butlers can also withdraw until you call.

QMay I bring food and drink?
A

Yes, you are welcome to. As we do not serve meals, please let us know in advance what you will bring if you intend to use the table.

A day at the manor

In one Manor, four entrances lead to the same bow

A day at Queen's Butler is a time in which guests with different purposes are welcomed with the same bearing by the same butlers. At The Salon we hold the quiet; at The Studio, the proceedings; at The Footman, the attire; and through the Shop we deliver the Manor's memory in words and in pieces.

Whichever entrance you choose, the sequence never changes: we ask your wishes, anticipate and prepare, withdraw to the right distance, and see you off at the end. When comparing the four, choose not only by what you will buy, but by the kind of time you wish to spend with a butler.

Butlers supporting four services in the same Manor
Queen's Butler mark
Reservation

We await you inside the door.

Please let us know how we may help. A butler will guide you.