Enquiries & Reservations for The Salon
Your preferred date, number of guests and way of spending the time
About Enquiries & Reservations for The Salon
Enquiries and reservations for The Salon are the means by which you tell your butler your preferred date and time, number of guests, way of spending the time, Buddy preference, and whether you wish for a late-night stay. At Queen's Butler, operated by the Japan Butler Association, a general incorporated association, bookings are not confirmed instantly by a system; a butler checks the availability of the Manor and of the butlers, and replies to you in person.
Reservation & Enquiry Form
Tell us three things: the date, the number of guests and how you wish to spend the time
A reservation request at Queen's Butler is an application that allows your butler to check the Manor's available slots and which butler may attend you. Knowing your first to third choice of dates, the number of guests and your preferred way of spending the time lets us proceed smoothly. Visitor bookings are accepted from seven days in advance.
If you cannot settle on a way of spending the time, a mood or a purpose is quite enough: "I should like to take tea quietly", or "I wish to mark a special day". Your butler will suggest a combination that sits comfortably within the Manor for your time and number of guests.
The Japan Butler Association has both male and female butlers. Preferences of gender, age and Buddy are taken on the form, though availability may mean we cannot always confirm exactly as requested. For continued Buddy appointments and membership, please add your question in the preferences field.
A guide for first-time guests
What information is needed for a reservation request?
| Preferred date and time | First to third choice. Visitor bookings are accepted from seven days in advance |
|---|---|
| Number of guests | Ordinary visits are for up to six guests. Late-night stays are for one guest only |
| Way of spending the time | Tea, relaxation, the theatre, an outing, commemorative photographs and more. You may also leave it to us |
| Butler preference | Buddy, gender, age and so on. We confirm availability before replying |
| Late-night stay | Thirteen hours, from 20:00 to 9:00 the next morning. Please tell us whether you wish to stay |
| Contact details | Your name, its reading, email address and telephone number |
Which fields should I complete for each kind of request?
| Request | Fields to select | To add in the free-text field |
|---|---|---|
| A first visitor booking | Preferred date, number of guests, way of spending the time | That this is your first visit, and the purpose of the day |
| A late-night stay | Late-night stay: "Yes" | How you wish to spend the evening, and your wishes for the following morning |
| A Buddy preference | Butler preference | The butler you would like, or the qualities that matter to you |
| Membership enquiry | The tier you are considering | How often, and at what times, you would like to visit |
| Changing a booking | Enquiry details | Your name, the date of your visit, your booking number if known, and what you wish to change |
| Cancellation | Enquiry details | Your name, the date of your visit, your booking number if known, and your wish to cancel |
What we would like you to include
- Preferred date and time, number of guests, purpose of the visit and way of spending the time
- Preference of Buddy, of a male or female butler, and of age
- Any food and drink you plan to bring, and information about allergies
- Anything you would like us to consider during travel or within the Manor
- Your name, the date of your visit, your booking number if known, and any wish to change or cancel
What you need not include
- Credit card numbers or PINs
- Identity document numbers that are not required
- Confidential information unrelated to your booking enquiry
After sending, when is the booking settled?
Receive a copy of what you sent
Confirmation begins with the automatic reply, in which you may check that your details are correct. If it does not arrive, please also check your junk mail folder.
Your butler checks the available slots
Starting from your first choice, we check the Manor's availability and the time required.
We confirm which butler may attend you
We check the availability of a butler able to meet your wishes as to Buddy, gender, age and way of spending the time.
We ask for any missing details
If anything is needed for our preparations, such as the number of guests, the time or items you plan to bring, we ask by email.
You receive the date, price and conditions
Your butler confirms the date and time, duration, number of guests, price and points to note on the day.
Reading these first makes choosing easier
Choose how to spend the time
Compare what the Manor offers: tea, relaxation, the theatre, outings, commemorative photographs and more.
Read more
Learn about Buddies and membership
We explain the relationship with a butler you choose to see again, and the four membership tiers.
Read more
Check the cancellation conditions
Taking thirty days before your visit as the reference point, you may check the refund conditions, including the confirmation of your butler and the start of preparations.
Read moreQMay I send the form without having decided how to spend the time?
Yes. Select "Leave it to us" and write the purpose or mood of the day in the free-text field. Your butler will suggest a way of spending the time to suit your duration and number of guests.
QMay I give just one preferred date?
One is quite acceptable. Giving your first to third choices makes it easier for us to check the availability of the Manor and the butlers.
QMay I request a visit on the same day?
Visitor bookings are accepted from seven days in advance. Dates in the near future depend on the readiness of the Manor and the butlers, so please send them as a request and await our reply.
QMay I request a female butler?
Yes. Queen's Butler has both male and female butlers. We take your preference at booking and confirm availability before replying.
QIf I bring food and drink, what should I write?
You are welcome to bring your own food and drink. Please tell us what you plan to bring, and any wishes as to decanting or service.
QIs the booking confirmed the moment I send the form?
It is not. Your butler checks the availability of the Manor and the butlers, and the booking is confirmed once we have sent you the date, price and conditions.
Who may visit
- The Salon is a manor for ladies
- Both male and female butlers are in residence. If you have a preference, please tell us when you book
About members' reservations
- Hours and visits are upper limits; depending on butlers' availability we may be unable to accept a reservation, in which case we will propose alternative dates
About late-night stays
- We do not hand over keys. In this manor, guarding the door is also the butler's duty
About bringing food and drink
- You are welcome to bring your own food and drink
You may also wish to read
Prices at The Salon
Check visitor, late-night stay and membership prices before booking.
Read more
Frequently Asked Questions about The Salon
Detailed answers on the nature of the Manor, dress, what to bring, the butlers and keys.
Read moreThe Salon Guide
Articles on the first visit, etiquette and how to choose a Buddy.
Read morePlease check the prices and cancellation conditions.
Before sending the form, you may check the price for your chosen type of visit and the conditions based on thirty days' notice.