For First-time Guests
A butler awaits you at the door
About For First-time Guests
A first visit to Queen's Butler begins by choosing the entrance that suits you from four: the Salon, the Studio, the Footman experience and the Online Shop. Those visiting the Manor will find its furnishings, the path from booking to the day itself, payment and access here; those choosing a piece from our collection will find the products and purchase conditions. Please take a moment to look through this overview.
Unsure where to begin? Choose your first entrance by purpose
What is Queen's Butler?
The queen takes centre stage, and the butler serves. The definition of the Japan Butler Association's new brand, and how its four services relate.
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How the four services differ
The Salon, the Studio and rental space, the Footman experience and the Online Shop. A comparison table to help you choose.
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Why a butler is always at your side
We never leave the Manor unattended. What that promise means.
Read moreThe rooms, furnishings, silver and porcelain of the Manor
A guide to the Manor
The dining room, the study, the fireplace room, the bedroom, the wardrobe, the gallery. Eleven spaces in all.
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The provenance of our furnishings
The Bradley yew table, the Maria Theresa chandelier, the corbeille bed.
Read more
Silver and porcelain
Christofle's Marly, Bernardaud's Volubilis. A collection you may hold in your hands.
Read moreFrom your enquiry to your departure, in five steps
Enquiry
Let us know your preferred date and time, number of guests and how you would like to spend your visit, via the form.
Booking
A butler checks availability and the details of your request, and replies by email.
Arrival
Odaiba, 2-7-4 Aomi, Koto-ku, Tokyo. A butler awaits you at the door.
Your time
A butler remains at your side or in the anteroom, shaping the Manor's hours to the purpose of your day.
Departure
A butler assists you until you are ready to leave.
Before checking prices, choose the entrance you wish to use
| Time to be served | For those who wish to preside over the Manor as its lady, with a butler at your side, the Salon is your entrance. The Salon is reserved for women; male companions may not enter, even as escorts. |
|---|---|
| Photography, meetings, green rooms, location shoots | For those who wish to use the Manor and its furnishings for a purpose of their own, with a butler's assistance, the Studio and rental space is your entrance. |
| Attire and deportment | For those who wish to put on a morning coat and experience a butler's attire and bearing, the Footman experience is your entrance. |
| The Manor's world, at home | For those who wish to choose a piece connected to the Manor, the Online Shop is your entrance. Please check the conditions for each product before purchasing. |
At your first door, a butler welcomes you
A first visit is the beginning of a time in which a butler anticipates what you need to know, and arranges it before you ask. When you arrive at 2-7-4 Aomi, Koto-ku, Tokyo, a butler will be waiting inside the entrance door. There is no dress code, and there is no need to feel any concern about being here for the first time.
When the door opens, the butler bows and takes your coat and belongings. Through the gallery, to the dining room, the study, the fireplace room. According to the service you have chosen for the day, the butler will quietly tell you what you need as it arises: where to sit, how to handle the furnishings, when to take photographs.
Our butlers include both men and women. If you have a preference, please note it on the booking form. We will confirm which butlers and dates are available, and guide you so that you may step through the door at ease.
See the guide to the Manor
Please check these six points before booking
| Your entrance | Time to be served by a butler is the Salon; using the Manor for photography or meetings is the Studio; experiencing a butler's attire and deportment is the Footman experience; choosing a piece is the Online Shop. |
|---|---|
| Number of guests | Services at the Manor accommodate up to six guests. Please include yourself and your companions in the number on the booking form. |
| Preferred date and time | Giving us your first to third preferences makes it easier for a butler to check availability. Visitor bookings for the Salon are accepted from seven days in advance. |
| Dress and costume | There is no dress code for your visit. If you will wear butler's attire for the Footman experience or in the Studio, we ask for your height, build and shoe size in advance. |
| Food and drink | We do not serve meals. You are welcome to bring your own food and drink, so please choose whatever you need. |
| A butler in attendance | We never leave the Manor unattended. Whichever service you choose within the Manor, a butler is present to open the door, guide you and see you off. |
What to decide before your visit
- Decide on one service you wish to use
- Decide on the service and up to three preferred dates and times
- Confirm the number of guests, including yourself
- Put into words what you wish to do, the scenes you wish to photograph and any costume you need
- If using a costume, check your height, build and shoe size
What submitting the form alone does not confirm
- The Salon, the Studio and the Footman experience are not confirmed by submitting the form alone
- We do not serve meals. You are welcome to bring your own food and drink
- We do not offer unattended use of the Manor with a key handed over
- Preferred dates and requests for a particular butler are answered once we have checked availability
- The Online Shop does not involve a visit to the Manor; orders are placed from each product page
QI cannot decide which service to choose.
Simply write what you would like to do on the booking form. Whether it is time to be served, photography or a meeting, a chance to experience a butler's attire, or the pleasure of choosing a piece, a butler will guide you to the entrance that suits.
QMay I visit on my own?
You are welcome to visit alone. A quiet afternoon reading, time spent admiring the furnishings, a commemorative photograph: a butler attends at whatever distance you prefer. The Salon is reserved for women.
QHow many guests may enter the Manor?
Up to six. As each service treats numbers differently, please tell us the number of guests, including yourself, when booking.
QIs there a dress code?
There is no dress code for your visit. For services involving a costume, we ask for your measurements in advance, and a butler assists with dressing on the day.
QMay I request a female butler?
Our butlers include both men and women. We take your preference at the time of booking and reply once we have checked who is available on the day.
QMay I bring food and drink?
Yes, you are welcome to bring your own. As we do not serve meals, please bring whatever you need.
You may also wish to read
The Salon
The entrance for a lady who wishes to spend time being served by a butler.
Read more
The Studio
The entrance for using the Manor, with a butler in attendance, for photography, meetings, green rooms and location shoots.
Read more
The Footman experience
Three hours in a morning coat, experiencing a butler's attire and deportment.
Read more
A butler awaits you.
If you are unsure which service to choose, simply say so. A butler will begin by suggesting how you might spend your time.