Chauffeured Pick-up
Even beyond the Manor, a butler opens the door.
About Chauffeured Pick-up
Our chauffeured pick-up is a journey in a black Alphard driven by a butler between the Manor and Tokyo Teleport Station, Tokyo International Cruise Terminal Station, DiverCity Tokyo Plaza, Aqua City Odaiba or Decks Tokyo Beach. We do not travel beyond these five points. Pick-up accompanies your chosen plan. As the car is not available every day, we confirm availability when you book. We can carry up to six guests.
Beyond the Manor too, a butler opens the door to receive you
Our chauffeured pick-up means a butler driving a black Alphard to collect you from, and return you to, Tokyo Teleport Station, Tokyo International Cruise Terminal Station, DiverCity Tokyo Plaza, Aqua City Odaiba or Decks Tokyo Beach. Destinations are limited to these five points. Pick-up accompanies your chosen plan. As the car is not available every day, we confirm availability when you book.
At the agreed meeting point, your butler confirms your identity, bows and opens the car door. Your luggage is taken, your step in and out is watched over, and we set off once everyone is settled. On arrival at the Manor, you are escorted straight to the entrance.
A Queen's Butler pick-up is the butler's service that leads into your time at the Manor. The bow on greeting, attentiveness in the car and your luggage on arrival are all arranged within one continuous flow. As butlers of Queen's Butler, we place safety and courtesy first.
Collection and return accompany your plan; availability is confirmed when you book
| Basis | Pick-up accompanies your chosen plan; as the car is not available every day, availability is confirmed when you book |
|---|---|
| Points | We ask where you wish to be collected and returned, and confirm the area and meeting point individually |
| Guests | Up to six |
| Vehicle | Confirmed according to your booking and number of guests |
| Butler | A butler drives the black Alphard, opens the doors, assists you in and out and handles your luggage |
| Booking | When booking, please tell us your departure point, destination, preferred time, number of guests and luggage |
Meeting point and luggage arranged to suit where you wish to be collected
| To confirm | What to tell us when booking | Your butler's preparation |
|---|---|---|
| Points | Your preferred departure point and destination | We confirm the area and a meeting point where you can safely get in and out |
| Preferred time | The time you wish to depart or arrive | We check the Manor's schedule and the car's availability and advise |
| Guests | Up to six | We plan the order and seating so everyone can get in and out safely |
| Luggage | Number, size, and whether you bring costumes or camera equipment | We confirm what the car can carry and plan the order of loading and unloading |
| On the day | A contact number we can reach and any changes | We receive delays or changes of place and re-arrange the meeting point |
From booking to collection, five confirmations prepare the way
Tell us you would like pick-up
On the booking form, let us know whether you would like to be collected, returned, or both.
Tell us the place and time
Please give your departure point, destination, preferred time and an easily found meeting point.
Tell us the number of guests and luggage
Please tell us the number of guests, up to six, and the quantity of hand luggage or larger items.
Your butler confirms availability and the meeting point
We check the driving butler and the Alphard, and give you details of the meeting point among the five.
Share your progress on the day
If a train or flight is delayed or plans change, please let us know your new expected time.
In the car, we keep watch over conversation and comfort
Attending you in the car does not mean talking without pause; it means watching over your surroundings and the time so that you may travel at ease. Once you are aboard, your butler confirms the number of guests and luggage and announces departure.
On days when you would like to talk, we ask about your plans at the Manor and after arrival. On days when you would prefer quiet, we keep to what needs to be said. For first-time guests, we explain in advance how you will be received at the entrance and how your coat will be taken.
For night journeys or in rain, we check the ground where you alight and see to umbrellas and luggage first. We have both male and female butlers; if you have a preference, please tell us when booking.
What your butler undertakes
- Collection and return between the Manor and five points including Tokyo Teleport Station (accompanies your plan; availability confirmed when you book)
- Up to six guests may travel together
- A butler drives the black Alphard
- The car door is opened and your step in and out watched over
- Your luggage is taken, loaded and returned on arrival
What needs confirming in advance
- Confirmation of the area before we know your departure point and destination
- Arrangement of the vehicle before we know your luggage
- Child seats or wheelchairs without prior consultation
From your first arrival to your departure, we support each stage of the journey
When you are unsure of the way
We ask your preferred departure point, expected arrival time and number of guests, and confirm the area and meeting point. Where we can, your butler takes your luggage and escorts you to the Manor.
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When you travel with costumes or much luggage
Tell us the quantity when booking and we confirm what the car can carry and the order of loading. On arrival, your butler unloads first, then escorts you to the entrance.
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Your return after time at the Manor
Your coat and luggage are ready for your departure time, and you are accompanied from the entrance to the car. Until you reach your agreed destination, the care that began at the Manor continues.
Read moreDelays and changes in the weather are met on the basis of your message
Handling changes on the day means re-confirming the time and meeting point whenever your departure or arrival shifts. If you learn of traffic or a delayed connection, please let us know as soon as you can.
Your butler takes the change, checks it against the car and the preparations at the Manor, and advises you. In heavy rain, we find a sheltered place to board and move so that luggage can be taken first. We put a safe order of collection before haste.
So that messages do not cross, please give us a contact number we can reach on the day when you book. If you are unsure at the meeting point, tell us where you are or what you can see, and your butler will guide your next step.
QHow do I request pick-up?
Pick-up accompanies your chosen plan. As the car is not available every day, we confirm availability when you book. Please tell us whether you would like to be collected, returned, or both, at one of the five points including Tokyo Teleport Station.
QHow many can travel?
Up to six guests. Please tell us the number of guests and the amount of luggage when booking.
QWho drives?
A butler drives the black Alphard. We confirm your booking and the arrangements for the day and advise you.
QHow far will you come to collect me?
We ask your preferred departure point and destination when you book. The area, meeting point and availability of the car are confirmed individually, and we tell you what we can undertake.
QWhat should I tell you when booking?
Your departure point, destination, preferred time, number of guests, luggage and preferred meeting point. If your travel plans change, we ask for the new time too.
QWhat happens if I am delayed?
Please let us know your new expected arrival time as soon as you know it. Your butler re-confirms the meeting point and the preparations at the Manor.
Your butler treats the journey as one whole, from before you board until after you alight
Judgement in pick-up means arranging not only the time the car is moving but the meeting, the taking of luggage, boarding, alighting and the walk to the Manor's entrance as a single flow. Your butler never hurries the next step, and makes sure everyone is ready.
At the agreed meeting point we choose a position that does not obstruct people or traffic, and if your arrival changes we re-plan from the new time and your current location. On rainy days umbrellas and luggage come first; on days with costumes or camera equipment, we load so that what you need first after alighting is easiest to reach. In every scene, the safety of people comes before luggage.
At the destination on your return, we check the surroundings, open the door and return all your luggage. Even after leaving the Manor, your butler sees you settled at the station or venue before your next step. A Queen's Butler butler attends to each of the small anxieties that tend to linger before and after a journey.
The more we know about the meeting point, the smoother the collection on the day
Preparing a meeting point means settling not just the name of a place but the exact spot and time at which butler and guest can find one another. We ask your preferred points, the surroundings and your expected arrival, and confirm the area and a safe place to board.
Please give a contact number we can reach on the day. If there is a delay or change of place, your butler checks the car and the Manor's schedule and re-arranges a meeting that puts no one under strain. On collection, we bow, confirm your name and number, speak so that even first-time guests know what to expect, then take your luggage and lead you to the car door.
On arrival at the Manor you are accompanied to the entrance, and on return all your luggage is handed back at the destination. Joining the journey carefully at both ends is the standard a Queen's Butler butler keeps for pick-up. Destinations are limited to five points including Tokyo Teleport Station; pick-up accompanies your chosen plan, and as the car is not available every day, we confirm availability when you book.
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We will come to collect you.
When booking, please tell us your departure point and preferred time.