A butler in a morning coat waiting quietly in the corridor of the Manor
The Footman — Programme I

A Butler's Deportment

Even in the moments of doing nothing, consideration shows.

Queen's Butler — Definition

About A Butler's Deportment

A butler's deportment is the conduct by which consideration for the master is expressed in the everyday movements of standing, walking, waiting and attending. Rather than adding conspicuous gestures, it composes posture, gaze, the position of the hands and the placing of the feet, creating a stillness from which one can move the instant it is required.

The bearing of a butler begins with a quiet stance and settled handsA Quiet Beginning
First Posture

The first thing to settle is not the back, but the breath

A quiet posture is not a matter of stiffening the body. First comes releasing the shoulders, keeping the breath flowing and finding the position in which the lines of the attire fall naturally. The butler observes you from the front and the side, and explains in words and by example the position in which chin, shoulders and hands appear at rest.

The basis of deportment is readiness: not intruding on the master's time, yet able to move the moment you are called upon. Standing beside the butler before a mirror makes it easier to see where tension gathers and where the gaze wavers. Rather than imposing a correct form, we work towards a natural stance that can be held for a long while.

Once the morning coat is on, the collar, waistcoat and the fall of the tails become part of the posture. As the butler adjusts the attire, he checks ease of movement as well as appearance. Those wearing one for the first time need not hurry into shape.

In the Dining Room, five apprentices of varied ages and both sexes in morning coats practise bowing after the butler
Practice Flow

Standing, walking and waiting, confirmed in this order

In the Study, a butler demonstrates to a female apprentice in her fifties the posture for writing a letter with a fountain pen

Set the lines of the attire

The butler looks over collar, shoulders and hem, confirming that the arms move freely.

Stand before the mirror

Keeping the breath flowing, settle feet, back, chin, gaze and hands in turn.

Take the first step quietly

The butler demonstrates a start in which the body does not lurch ahead and the step is not rushed.

Walk the corridor

Without watching your feet, take in the way ahead and your surroundings, keeping the tails undisturbed.

Wait before a door

Without blocking the way, in a position from which you can open or close, settle hands and gaze.

Posture

A posture that looks quiet has nine points to check

BreathKeep it flowing; do not lock the shoulders or chest
BackDo not over-arch; find the position where the vertical line of the attire settles
HandsRest them gently together in front, without fidgeting fingers
GazeDo not stare, yet never lose sight of the master and the movement around you
FeetDo not lean the weight to one side, so that you can move to the next action
ExpressionNot a forced smile, but a calm that makes you easy to address

What the experience involves

  • The butler stands beside you and demonstrates posture and the position of the hands
  • Finding an unforced stance while watching the lines of the morning coat
  • Confirming the first step, turning and waiting within the Manor
  • Trying the way of waiting in each setting, such as the door and the Dining Room
  • Carrying a stance you like through to the commemorative photograph

What the Manor does not do

  • Holding a posture that strains the body
  • Making everyone conform to the same build or the same stance
  • Serving meals
  • Using the Manor unattended
Choose Your Focus

First-timers may begin with whatever concerns them most

In the Fireplace Room, a male apprentice in his seventies carries tea on a silver tray while a young female apprentice sits in the role of the master
Your concernWhat the butler looks atWhere it is confirmed
My shoulders tense in photographsBreath, chin, hands, the lines of the attireBefore the full-length mirror and at the commemorative photograph
I keep looking at my feet when walkingGaze, the first step, turningMoving along the corridor
My hands are restless when waitingFingertips, balance, expressionBeside the door or the table
I find the distance from others difficultPaths, the carry of the voice, surrounding furnitureWaiting at the master's side
My first morning coatCollar, shoulders, hem, ease of movementFull-length check after dressing

Ease of movement varies from person to person. The butler observes you on the day and adjusts the content so that nothing is forced.

Butler's View

The butler looks at how you are before he looks at the form

A stance is not posture alone, but the state in which breath, expression and the lines of the attire read as one. When you concentrate on holding the form and your expression hardens, we release the hands, walk a little and return. On rainy days we check wet shoes and the floor; when you feel hot or cold, we look again at the attire.

Distance is not a fixed number of steps, but a measure chosen by reading the voice, the paths, the furniture and the people. Neither too close before you are called nor too far when you are needed: we confirm this at the door, in the corridor and in the Dining Room.

Pace is a speed that neither hurries the master nor loses sight of the destination. At Queen's Butler, run by the Japan Butler Association, male and female butlers are in service, and the butler in charge moves first to show the example. If you have concerns about your shoulders, back or legs, tell us when booking and we will discuss on the day what can be done.

Read on: standing and bowing
In the Wardrobe, apprentices in their twenties, forties and sixties choose morning coats while the butler hangs a jacket
QCan I take part if I am not confident about my posture?
A

Yes, you are welcome. The butler checks your breathing and ease of standing and begins from an unforced position. We never stiffen the body for the sake of appearance alone.

QIs it all right if I have not learnt how to walk beforehand?
A

There is no need to learn the sequence before you come. The butler walks ahead and confirms each point as you move together. If unsure, simply stop and return to your stance.

QCan women take part in a morning coat?
A

Yes, women are welcome to apply. Attire is not decided by sex alone: we ask your height, build and shoe size and discuss it in advance. Female butlers are also in service.

QI have concerns about my legs, back or shoulders. Can I take part?
A

Please tell us when booking which parts are difficult to move. On the day the butler observes you and adjusts standing time and movements. Any movement that proves difficult is omitted and replaced with another.

QIf I come alone, with whom do I practise?
A

The butler in charge accompanies you, serving as both example and partner. There are moments before the mirror and moments walking while watching the butler, so you can proceed alone.

QCan my stance be kept in a photograph?
A

Yes, the experience includes a commemorative photograph. Once your posture is confirmed, tell the butler the stance and the setting you would like. Photography is also described on its own page.

Hands and Turns

With the resting of the hands and the turn, the stance is never broken

Resting the hands is not clasping the fingers tightly to stop all movement, but a calm readiness from which you can pass to the next duty. The butler rests one hand over the other before the body, finding a position in which the fingertips do not appear scattered.

Spread the elbows and the lines of the morning coat flare outward; place the hands too high and the chest appears cramped. So we watch the whole figure in the mirror and check the flow from shoulder to fingertip. Reaching for a door, receiving an item, indicating the way: each begins the moment the hands part.

When the duty is done, do not snap the hands back; settle the body's direction first, then return them quietly to their place.

See the whole day's conduct
In the Wardrobe, the butler adjusts the collar and white gloves of a male apprentice in his fifties while a young female apprentice waits holding a top hat

About the attire

  • Sizes and styles are limited. Before booking, please tell us your height and usual clothing size
  • Please ask about sizes other than those listed
Queen's Butler mark
Reservation

Before the mirror, let us settle your first stance

Please tell us your height, build and shoe size, your preferred date and time, and any concerns about movement when booking. The butler will arrange the day and await you.